Western Region: The Western Regional office of the Ghana Water Company Limited (GWCL) has rewarded two of its commercial and domestic customers for their loyalty and prompt payment of their monthly bills to the company. The commercial customer, Takoradi Mall, and the domestic customer, Mrs. Agnes Mensah, a resident of Ntankoful in the Sekondi-Takoradi Metropolis, both received GWCL customized wall clocks, mugs, and tissue papers. According to Ghana News Agency, Nana Yaw Barima Barnie, the Acting Chief Western Regional Manager of the GWCL, stated that the gesture formed part of the company's policies to celebrate and reward deserving and loyal customers every October. He emphasized that the initiative was part of the customer service month celebrations, aimed at recognizing customers who pay their monthly bills regularly and in full without any arrears. Nana Barnie urged other institutions and individuals to follow the example set by these two customers and consistently pay their monthly water bills to suppo rt the company's operations. He highlighted that GWCL, no longer a subvented organization, relies on these payments to sustain its daily activities, and non-payment poses a significant challenge. Mr. Theophilus Quartey, CEO of Takoradi Mall, accepted the recognition on behalf of the management and expressed gratitude to GWCL for the acknowledgment. He noted that such gestures encourage continued support for the company's mission. Mrs. Mensah also expressed her happiness at being recognized, stating that the acknowledgment and gifts would motivate her to maintain prompt bill payments and encourage her community to do the same.